Top 10 HIPAA-Compliant Messaging Apps in 2025

HIPAA-compliant messaging apps allow medical professionals to discuss procedures with patients, answer their questions, and offer medical advice. 

Some of the best HIPAA-compliant chat platforms are Blaze.tech, which lets you build your own software without coding, TigerConnect for large practices, and OhMD for patient intake and scheduling. 

Read on to learn more about: 

• Key features of a HIPAA-compliant messaging app
• The top 10 HIPAA-compliant messaging platforms
• A review of each platform, its features, ideal users, and pricing
• Why you should pick Blaze.tech

Key Features of a HIPAA-Compliant Messaging App

I reviewed several different HIPAA-compliant texting, video, and messaging platforms to determine which ones are the best for clinics. Top HIPAA-compliant messaging and communication apps have the following features:

• End-to-end encryption: This security feature protects sensitive patient information on any device. HIPAA-compliant platforms encrypt data in transit and at rest, making intercepted messages unreadable.

• Role-based access controls: You can choose which staff can view, send, or edit messages. Medical staff can review patient history, which administrators can’t access. This reduces healthcare security breach risks and restricts medical record handling to authorized personnel.

• Message logging and audit trails: Message logging and audit trails track all communications and record who sent and received each message. Audit trails also provide legal and operational proof of correct information handling for reviews, compliance audits, or quality control checks.

• Two-way patient messaging: Two-way patient messaging enables secure, HIPAA-compliant communication between patients and providers. Patients can confirm appointments, ask follow-up questions, or send updates. Providers can respond quickly. 

• Automated appointment reminders: Automated appointment reminders send secure notifications to patients before scheduled visits and reduce no-shows. HIPAA-compliant systems protect PHI (Private Health Information) while delivering reminders via text, email, or in-app message.

• Multi-device sync: Multi-device sync keeps patient messages and files consistent on smartphones, tablets, and desktops. HIPAA-compliant platforms encrypt patient data during sync to prevent unauthorized access.

• HIPAA-compliant video chat: HIPAA-compliant video chat provides secure telehealth visits with encryption, role-based controls, and privacy safeguards. Providers can hold virtual consultations, share screens, and review test results while remaining HIPAA-compliant.

The 10 Best HIPAA-Compliant Messaging Apps in 2025

#1. Blaze.tech: Best for Customized Messaging and Software

Blaze is a no-code development platform for building web applications. You can create medical messaging apps, scheduling systems, healthcare inventory trackers, and data dashboards. 

Features

• No-code drag-and-drop builder: Blaze’s no-code drag-and-drop interface lets you design your HIPAA-compliant messaging platform without coding. You assemble your app like building a PowerPoint presentation. Place components, rearrange layouts, and add features visually. 

• AI features: Blaze integrates with OpenAI (ChatGPT) to deliver AI-driven text generation, summarization, and feedback. You can create patient-facing messages, summarize medical information, and suggest engagement strategies.

• Database and EHR integrations: You can connect your apps, software, and internal databases to your Blaze-made HIPAA-compliant messaging app. Its API integrations automate data exchange, synchronize patient records, and reduce manual entry.

• Guided onboarding and support: When you sign up, Blaze’s implementation team guides you through its HIPAA-compliant builder interface step-by-step. They help configure your messaging platform, publish it, and provide ongoing support.

Ideal Users

Blaze is well-suited for medium-sized and larger businesses that want to create a HIPAA-compliant messaging system and build tools for inventory management, scheduling, and other healthcare applications.

Pricing

Blaze’s HIPAA-compliant app builder has customized pricing, so contact the Blaze team to learn more.

Pros

• Broad functionality beyond messaging: The platform supports creating advanced workflows like patient intake forms, secure document sharing, asset tracking, and automated alerts. Build as many apps as you require. 

• Custom HIPAA-compliant app creation without coding: Healthcare providers and administrators alike can create apps using Blaze’s no-code interface. This gives your team control over designs, workflows, and data without developers. It allows faster launches, flexible changes, and lower long-term costs.

Cons

• Upfront planning requirement: Building with Blaze requires clear internal processes from the start. Teams must define their workflows, data requirements, and integration needs to take full advantage of the platform.

The Bottom Line

Blaze’s no-code approach, coupled with its diligent implementation team, makes building a HIPAA-compliant messaging app easy for anyone, regardless of coding experience.

#2. TigerConnect: Best for Enterprise-Grade Clinical Messaging

TigerConnect is a HIPAA-compliant messaging and clinical collaboration platform designed for medium-sized and larger healthcare organizations. It supports secure texting, voice, and video communication among care teams and patients.

Features

• HITRUST-certified: The platform meets the highest data protection standards and includes controls like PIN locks, biometric access, remote lockout, message recall, auto-deletion, and audit logs.

• Onboarding and support: TigerConnect offers training modules, user guides, and live onboarding to help teams adopt the platform quickly. It also provides 24/7 customer service via phone, chat, and help desk.

• Integrations: The platform integrates with EHRs, nurse call systems, scheduling tools, and cloud storage apps like Box and Google Drive. These connections enable continuous data syncing between systems, reducing manual work.

Ideal Users

Tiger Connect is ideal for hospitals, established clinics, and practices with a large patient count. It’s also a good option for organizations that prefer to run their messaging apps on-prem. 

Pros

• Onboarding and 24/7 support: Users receive round-the-clock support via phone, chat, and help desk. Tiger Conner also offers onboarding resources, such as training modules and user guides. 

• Strong security and compliance: TigerConnect is HITRUST CSF certified and offers access controls, message recall, and audit logs for compliance and security. 

Cons

• Overwhelming for basic communication needs: The platform’s advanced feature set is more than teams need when they only require basic messaging and file sharing. Smaller practices often find many capabilities unnecessary, which leads to underutilization and reduced ROI.

Pricing

Tiger doesn’t publish pricing info, so you’ll need to book an appointment with their sales team to learn more.

The Bottom Line

TigerConnect combines robust security, scalability, and a large, user-friendly feature set. Yet, some users have reported occasional technical glitches and role-based permissions challenges. 

#3. OhMD: Best for Patient Texting and Intake

OhMD is a HIPAA-compliant messaging and patient engagement platform designed to simplify communication between healthcare providers, staff, and patients. It enables secure two-way texting, voice, and video communication, all from your practice’s phone number. 

Features

• Scalable communication tools: OhMD supports organizations from solo practices to large, multi-location healthcare systems. Features include broadcast messaging, live HIPAA-compliant website chat, and automated appointment reminders.
• EHR integrations: The platform connects with major EHR systems, including Epic, Cerner, Athenahealth, and Allscripts. These integrations allow automatic data exchange, improved documentation, and a reduction of manual entry.
• Dual focus on staff and patient engagement: By offering secure team chats and file sharing, OhMD strengthens internal collaboration. Patients can use SMS texting for quick responses, receive appointment reminders, and access telemedicine services directly.

Ideal Users

OhMD caters to clinics of all sizes, including solo physicians, specialty practices, and multi-site healthcare organizations seeking to modernize patient communication.

Pros

• Supports both staff and patient communication: OhMD allows healthcare teams to collaborate internally while staying connected to patients through secure SMS texting, appointment reminders, and telemedicine access.

• Scales for any practice size: OhMD supports communication workflows for solo practices and multi-location healthcare organizations. Features like broadcast messaging, HIPAA-compliant website chat, and automated reminders help providers handle high patient communication volumes without sacrificing security.

Cons

• Limited advanced analytics tools: OhMD’s reporting and analytics features are not as extensive as some competitors. Practices looking for deep data insights into patient engagement trends or communication performance may need to use additional tools.

Pricing

The free version provides basic chat features between your team and patients. Paid plans start at $250/month and allow for website chat and EHR integrations. 

The Bottom Line

OhMD is a scalable messaging platform for patient engagement and staff communication with strong integration capabilities. If you need an all-in-one platform with database management or client portals, OhMD isn’t the best option.

#4. Spruce: Best for an All-In-One Communication Hub

Spruce is a HIPAA-compliant communication platform designed to unify secure messaging, phone calls, fax, video, and telehealth in a single app and supports both mobile and desktop use. 

Features

• Scalable for any practice size: Spruce adapts to organizations ranging from solo practitioners to large, multi-site clinics. You can easily add or remove teammates under the same plan, making it simple to expand as your practice grows.

• Affordable per-user pricing: Pay with a per-user pricing model that makes it budget-friendly for small clinics with only a few providers. 

• Free trial and onboarding support: New users get a 14-day free trial with onboarding assistance via in-app messaging and email. 

Ideal Users

The platform serves organizations of all sizes, from specialty practices to multi-location hospitals. It supports practices that manage high call volumes, coordinate distributed teams, and prioritize secure messaging, telehealth, and workflow automation.

Pros

• Affordability: With its per-user pricing model, Spruce allows small clinics to provide HIPAA-compliant communication and telemedicine services without breaking the budget. 

• Simple onboarding: New users benefit from in-app onboarding assistance and email support. The platform’s intuitive interface is simple to understand, letting teams transition smoothly from their existing systems.

Cons

• Potential cost growth with expansion: Costs can rise quickly as more staff members join. Larger organizations scaling rapidly may find the monthly subscription total approaching or exceeding that of enterprise-level competitors.

Pricing

Spruce starts at $24/user per month, providing SMS messaging and chat support from the Spruce team. The $49/user per month plan gives you missed call text returns and integrations with third-party platforms. 

The Bottom Line

Spruce delivers a HIPAA-compliant messaging and communication platform with secure patient engagement and team collaboration features. However, its in-app onboarding and email-only customer support are less personalized than some competitors, which can lead to delays.

#5. Paubox: Best For Encrypted Email Made Easy

Paubox is a HIPAA-compliant email solution built for healthcare providers needing secure patient communication. It enables providers to send encrypted, personalized emails directly to patients’ inboxes without special portals or passwords.

Features

• Integrates with popular systems: Paubox works with Outlook, Gmail, and Office 365, and connects to EHRs and other healthcare software via its API.

• Provides onboarding resources: When you onboard, Paubox provides setup guides, training materials, and live support via chat, email, and phone.

• Delivers encrypted emails: Patients receive HIPAA-compliant encrypted emails directly in their standard inbox with no portals, passwords, or special apps required.

Ideal Users

Paubox serves healthcare organizations of all sizes. It’s especially valuable for teams that send digital files to patients, such as test results, medical images, and large billing statements.

Pros

• Removes patient-side barriers: Patients receive encrypted emails directly in their standard inbox with no extra steps. This convenience increases message open rates, encourages patient engagement, and eliminates frustration.

• Offers responsive support and easy onboarding: Teams report fast onboarding and minimal learning curves, which allows healthcare providers to start sending HIPAA-compliant emails within days instead of weeks.

Cons

• Dependent on existing email infrastructure: Because Paubox integrates with Gmail, Outlook, and similar platforms, it relies on the stability and configuration of those systems. 

Pricing

The amount you pay monthly depends on the number of email senders you have, starting from $29/month for one sender on the Standard Plan.

The Bottom Line

Paubox is a HIPAA-compliant email platform that offers strong security and an easy-to-use interface. However, it doesn’t provide text messaging or staff-side collaboration tools.

#6. Klara: Best For Patient Engagement Messaging

Klara is a HIPAA-compliant patient engagement and messaging platform. It centralizes secure messaging, telemedicine, appointment reminders, eForms, and workflow automation.

Features

• Scalable cloud-based platform: Klara serves organizations ranging from solo practices to enterprise health systems. It automates routine outreach, such as appointment reminders, pre-visit instructions, and post-visit follow-ups.

• EHR integrations: The platform connects with multiple EHR systems to enable real-time updates, automated patient intake, and automatic syncing of forms and messages with patient records.

Ideal Users

Klara meets the needs of clinics of all sizes, including solo practices, specialty groups, and large multi-location medical organizations with high-volume patient communication needs.

Pros

• Centralized communication dashboard: Klara centralizes all patient and staff communication in one dashboard, reducing time spent switching between platforms.

• Automation for patient engagement: The platform’s automation tools handle appointment reminders, intake forms, and follow-up messages without manual intervention.

Cons

• Platform dependency: Klara requires all patient communication to route through its platform, which can limit flexibility for providers who prefer to manage messages in native EHR portals or third-party communication tools.

Pricing

Klara doesn’t release pricing information. Schedule an appointment with their sales team for more info. 

The Bottom Line

Klara offers a user-friendly, centralized communication hub that stores all messages, forms, and reminders in one place. However, it most likely has high pricing, which makes it difficult for smaller practices.

#7. symplr: For Care Team Coordination Tools

symplr is a HIPAA-compliant messaging and collaboration platform designed to unify clinical and administrative communication across healthcare organizations of all sizes.

Features

• 24/7 support: symplr provides guided onboarding, detailed user guides, and round-the-clock customer assistance to help organizations implement the platform quickly.

• Balanced team and patient communication: The platform supports secure, real-time messaging for internal staff, enabling workflow automation and team-based communication.

Ideal Users

symplr is an enterprise platform designed for large medical groups, hospitals, and multi-site healthcare systems. It benefits organizations with complex workflows, high message volumes, and a need for coordination across multiple departments or locations.

Pros

• Customizable workflows: symplr enables organizations to tailor workflows to specific departmental or organizational requirements.

• Strong support: The team offers round-the-clock support, making it easier to resolve issues whenever they arise.

Cons

• Integration limitations: Although symplr integrates with many EHRs and healthcare tools, it may not offer fully compatible connections with niche or highly specialized platforms.

Pricing

You’ll need to contact symplr to learn more about pricing. 

The Bottom Line

The platform excels as a secure, scalable, and feature-rich option for large healthcare organizations, but it’s limited to major players. Smaller or medium practices might find symplr cost-prohibitive.

#8. Luma Health: Best for AI Tools

Luma Health is an AI-powered patient engagement platform with HIPAA-compliant secure messaging.

Features

• EHR and practice management integration: The platform integrates with more than 70 EHR and practice management systems, allowing real-time scheduling, automated referral processing, and immediate data syncing.

• Automated appointment reminders and follow-ups: Built-in automation sends reminders by text, email, or voice, prompting patients to confirm or reschedule appointments. Post-visit follow-ups ensure continuity of care and help maintain compliance with treatment plans.

Ideal Users

Luma Health serves multi-location clinics, specialty practices, and community health centers needing a single platform for scheduling and patient engagement.

Pros

• Central command for multi-site coordination: The platform serves as a central hub for communication and scheduling across multiple locations.

• Automation that fills calendars: Automated outreach tools handle appointment confirmations, recalls, and follow-ups. This keeps schedules full while freeing staff from time-consuming phone work.

Cons

• Integrations may demand technical support: The platform’s EHR integrations may require extra IT support during setup, slowing go-live timelines for teams without internal resources.

Pricing

Luma doesn’t publish pricing, so you’ll need to book a demo for more information. 

The Bottom Line

Luma suits multi-location operations and specialty practices looking to centralize scheduling and patient communication. However, teams without IT resources should arrange additional support during integration.

#9. Weave: Best for Front Desk Workflows  

Weave is a HIPAA-compliant communication and practice growth platform combining a phone system with healthcare-focused AI tools. 

Features

• Automated appointment reminders: Customizable text, email, or phone reminders prompt patients to confirm or reschedule appointments. This feature reduces no-shows and keeps schedules full without extra staff work.

• Sentiment analysis of patient calls: Weave’s AI tools flag calls with negative sentiment, giving teams insight into potential patient concerns so they can address issues before they escalate. 

Ideal Users

It’s geared for small to mid-sized healthcare practices and service businesses looking to optimize communication.

Pros

• Unified communication hub: Weave replaces multiple disconnected tools with one platform. It puts calls, texts, scheduling, and billing in a single dashboard.

• AI insights for better service: Sentiment analysis and call tracking give practices actionable insights into patient satisfaction.

Cons

• Limited customization: Practices with highly specialized scheduling or communication needs may find Weave’s premade workflows restrictive.

Pricing

Fill out a contact form on Weave’s homepage to get a quotation.

The Bottom Line

Weave is well-suited for practices that want to combine phone, messaging, and payments into one HIPAA-compliant platform. However, if you need to customize specific workflows, the app might be limiting.

#10. QliqSOFT: Best for Large Practices

QliqSOFT is a HIPAA-compliant secure messaging and virtual care platform for healthcare organizations. It supports patient-provider texting, telehealth, automated intake via chatbots, and advanced communication automation.

Features

• Broadcast and group messaging: Clinics can send mass updates about schedule changes, health alerts, or new services to targeted patient segments.

• EHR and system integrations: QliqSOFT connects with major EHR platforms, CRM tools, and scheduling systems.

Ideal Users

QliqSOFT serves hospitals, multi-specialty practices, and large outpatient networks managing high patient volumes across multiple locations. It helps healthcare systems centralize patient communication, reduce staff workload through automation, and deliver HIPAA-compliant telehealth.

Pros

• Communication hub: QliqSOFT combines secure messaging, telehealth, and broadcast communication in one platform, removing the need for separate tools.

• Automation that reduces staff burden: Features like intake chatbots and automated reminders free up front desk and nursing staff.

Cons

• Learning curve: Large-scale implementation with multiple integrations can require significant onboarding and technical coordination. 

Pricing

QliqSOFT doesn’t publish pricing, so visit their website for more information.

The Bottom Line

QliqSOFT is an excellent choice for large healthcare practices seeking a single, HIPAA-compliant platform for messaging, telehealth, and patient engagement. It offers strong automation and integration, but requires significant technical coordination and budget allocation for full deployment.

How I Tested These HIPAA-Compliant Tools

Security and usability are essential for any provider adopting a messaging app. So, I looked at each tool across multiple criteria including compliance, message delivery speed, integration capabilities, and scalability.

What I looked for

• Security and compliance: Security is essential for protecting patient data under HIPAA. I tested each tool for encryption, access controls, audit logging, and vendor compliance documentation. I also simulated sending PHI through multiple communication channels to confirm secure delivery.

• Ease of adoption: A tool loses value if teams struggle to use it. To determine how intuitive each tool felt, I evaluated team adoption speed for onboarding flows, ease of understanding training materials, and the responsiveness of live support. 

• Integration with clinical systems: Communication tools must work with existing EHR systems, scheduling, and billing. To test this, I evaluated how well each platform’s API and prebuilt connectors synced patient data from third-party platforms like EHRs.

Additional factors I considered:

• Compliance: I assessed how each platform maintained HIPAA compliance beyond basic encryption. This included reviewing audit logs, role-based access controls, and secure data storage policies.

• Scalability: I evaluated how well each tool could adapt to increasing patient loads, multiple locations, and expanding service lines. Scalable platforms support additional users, integrate with new systems, and handle higher message volumes without performance issues.

Which HIPAA-Compliant Should You Choose?

You should choose a HIPAA-compliant messaging platform that meets your organization’s security, workflow, and communication needs. For example, a multi-location clinic might prioritize scalability and integrations with EHR systems. 

Smaller specialty practices may instead focus on patient engagement features like automated appointment reminders and secure two-way texting.

Based on my analysis, these platforms stand out as the best fits for most users:

Choose Blaze If You:

Blaze lets you create your own customized HIPAA-compliant messaging app without code, allowing providers to create apps that fit any workflow. It also provides integration capabilities for connecting your third-party software to your messaging app without extensive API knowledge. 

Choose TigerConnect If You:

TigerConnect appeals to clinics that need a secure communication platform to connect departments and locations. Large hospitals use TigerConnect to route urgent messages, share patient updates, and coordinate care in minutes. The platform helps multi-department teams respond faster during high-volume periods or emergencies.

Choose Paubox If You:

Paubox provides HIPAA-compliant, encrypted email that patients can read directly in their inbox without accessing portals or inputting passwords. Clinics that send a large number of confidential emails, such as lab testing results and medical images, will find Paubox useful.

Choose Klara If You: 

Klara offers a HIPAA-compliant messaging hub that simplifies all patient and staff communication, making it ideal for clinics that focus on telemedicine. It integrates with EHRs and offers automated reminders and forms. These features allow patients and providers to communicate on one centralized platform.

Avoid These Tools If:

• Avoid OhMD if you need advanced analytics or deep engagement metrics. Hospitals and clinics that need detailed patient reporting face OhMD’s limited analytics in OhMD. This limitation forces providers to use third-party tools that increase costs and disrupt workflows.

• Avoid QliqSOFT if your teams lack the technical expertise for complex deployment. Multi-location practices without in-house IT support face slow rollouts because QliqSOFT’s integrations, chatbots, and automation call for skilled technical oversight.

• Avoid Spruce if you plan rapid team expansion. A growing clinic that adds staff quickly sees costs rise sharply due to Spruce’s per-user pricing. As headcount grows, Spruce’s costs escalate and surpass enterprise tool pricing.

My Final Verdict

Based on my testing, clinics that focus on telemedicine services should consider TigerConnect, Klara, and OhMD. These platforms offer secure messaging, EHR integrations, and patient engagement tools. Smaller practices benefit from Spruce, thanks to its affordable per-user pricing.

Providers who need a customized solution should consider Blaze, which lets you build custom workflows thanks to its no-code interface. The platform works well for medium-sized clinics and enterprises. 

Larger clinics seeking a one-size-fits-all platform may prefer QliqSOFT because it’s tailor-made for high-volume patient intake. It integrates secure messaging, telehealth, and automation into a single platform.

Use Blaze to Develop Your Own HIPAA-Compliant Messaging App

Healthcare providers need secure, compliant apps without massive development costs. Blaze's no-code platform, with its powerful drag-and-drop interface, lets you create safe, HIPAA-compliant messaging apps at breakneck speeds. Here’s how: 

• Build more than just a messaging app: Blaze provides the tools to create a HIPAA-compliant messaging app. But it also offers a platform for creating other healthcare apps, like a healthcare management system, EHRs, and workflow automations. 

• Scalability: Blaze supports expanding inventory databases with ample storage and processing power. You can build as many apps as you need to meet your workflows.

• Helpful implementation team: They’ll help you understand how to use the platform to reduce the time it takes to create your app. The team will also ensure your app gets published and runs smoothly. 

Want to see how Blaze can help you build a secure, HIPAA-compliant messaging app and software for your business? 

Schedule a Free Demo Today.

Frequently Asked Questions

Do All HIPAA-Compliant Healthcare Chat Apps Offer a BAA?

Yes, all HIPAA-compliant healthcare chat apps must offer a Business Associate Agreement (BAA) to ensure the protection of protected health information (PHI). This contract ensures the vendor will properly safeguard protected health information (PHI). So, even if a platform claims HIPAA compliance, you must confirm it provides and sign a BAA before using it.

Is End-To-End Encryption Enough for HIPAA Compliance?

No, end-to-end encryption alone is not enough for HIPAA compliance. HIPAA also requires access controls, audit logs, secure storage, and a signed BAA. Thus, full compliance includes both technical safeguards and administrative protocols.

Can I Build My Own HIPAA-Compliant Messaging App?

Yes, you can build your own HIPAA-compliant messaging app using a platform that complies with HIPAA standards. No-code app builders like Blaze offer built-in HIPAA-compliant features like role-based permissions and data encryption. But you’ll need to configure your messaging app correctly and follow HIPAA procedures to achieve full HIPAA compliance.