Top 14 HIPAA-Compliant Messaging Apps in 2025

HIPAA-compliant messaging apps allow medical professionals to discuss procedures with patients, answer their questions, and offer medical advice. 

Some of the best HIPAA-compliant chat platforms are Blaze.tech, which lets you build customized software, TigerConnect for large practices, and OhMD for patient intake and scheduling. 

Read on to learn more about: 

• What we looked for when selecting HIPAA-compliant texting apps
• Our 14 favorite HIPAA-compliant messaging platforms
• A review of each platform, its features, ideal users, and pricing
• Some FAQs
• Why you should pick Blaze.tech to build your next HIPAA-compliant app

‍

What to Look for in a HIPAA-Compliant Messaging App

We considered several different HIPAA-compliant texting apps and messaging platforms. The ones that we selected for our list, however, all have the following features in common: 

• HIPAA-compliance: This one goes without saying, but to make our list, the messaging app must comply with HIPAA standards. HIPAA compliance means that you’ll be able to send messages containing sensitive patient information safely and legally. 

• Scalability: A HIPAA-compliant messaging app should be able to grow with your organization. Scalability ensures the platform remains stable, responsive, and secure as your staff or patient count expands. The most scalable solutions have proven track records of handling large volumes of data and users without performance degradation.

• Onboarding and support: A quality HIPAA-compliant messaging app provides onboarding resources, such as training modules, user guides, and step-by-step setup assistance. It should also offer customer service support via chat, email, or phone so you can address technical issues or questions quickly. 

• Integrations: The best HIPAA-compliant messaging apps can connect with your existing systems, such as electronic health records (EHR), revenue cycle management (RCM), customer relationship management (CRM), and other software. This allows for data exchange, automating tasks, and syncing patient communications across platforms.

• Patient-side vs. staff-side focus: Some platforms excel at internal collaboration, supporting secure chats and file sharing among healthcare teams. Others prioritize patient engagement, offering features like appointment reminders, two-way texting, and easy patient onboarding.

• Pricing: This goes without saying, but cost is significant for everyone. HIPAA-compliant instant messaging apps and tools can vary widely in price. We looked for those with transparent pricing models, demos and trials, and scalable plans that allow you to evaluate the platform’s value relative to your needs. 

‍

The 14 Best HIPAA-Compliant Messaging Apps in 2025

1. Blaze: For Customized Messaging and Software

2. TigerConnect: For Enterprise-Grade Clinical Messaging 

3. OhMD: For Patient Texting and Intake

4. Spruce Health: An All-In-One Communication Hub

5. Paubox: For Encrypted Email Made Easy

6. Klara: For Streamlined Patient Engagement Messaging

7. Halo Health: For Care Team Coordination Tools

Special Mentions 

8. Luma Health

9. Weave

10. QliqSOFT

11. Medchat·ai

12. Spok

13. Trillian

14. Curogram

‍

#1. Blaze.tech: For Customized Messaging and Software

Blaze is a no-code development platform for building web apps and software. Not only does it support the creation of medical messaging apps, but you can also make scheduling systems, healthcare inventory trackers, and data dashboards. 

Features

• Blaze is no-code so you won’t need any programming experience to create your HIPAA-compliant messaging platform. You’ll employ its user-friendly drag-and-drop interface to cobble together your app just like would use PowerPoint to build a presentation.

• The platform incorporates AI features like an integration with OpenAI (ChatGPT). Use this to auto-generate text, summarize information, and provide feedback about patient engagement.

• Key capabilities include integrations with external databases, such as MySQL. Blaze’s powerful API connections also allow you to integrate with HIPAA-compliant CRM and EHR (electronic health records).

• When you sign up with Blaze, the implementation team will walk you through the HIPAA-compliant building interface and ensure you know how to use it. After you create your messaging app, they’ll help you publish and maintain it. 

Ideal Users

Blaze is well-suited for medium-sized and above businesses that want the freedom to create a HIPAA-compliant messaging system and build tools for inventory management, scheduling, and other healthcare-centric applications.

Pricing

Blaze’s HIPAA-compliant app builder has customized pricing, so contact the Blaze team to learn more.

The Bottom Line

Blaze’s no-code approach, coupled with their diligent implementation team, makes building a HIPAA-compliant messaging app easy for nearly anyone, regardless of programming experience and technical know-how.

‍

#2. TigerConnect: For Enterprise-Grade Clinical Messaging

TigerConnect is a HIPAA-compliant messaging and clinical collaboration platform designed specifically for medium-sized healthcare organizations and up. It enables secure texting, voice, and video communication among care teams and patients.

Features

• The platform is HITRUST-certified, ensuring the highest standards of data protection. It features security controls like PIN locks, biometric access, remote user lockout, message recall, auto-deletion, and audit logs. 

• TigerConnect offers onboarding resources such as training modules, user guides, and live support. It also provides 24/7 customer service via phone, chat, and help desk. 

• You’ll get integrations with major EHRs, nurse call systems, scheduling tools, and cloud storage apps like Box and Google Drive. This enables real-time data syncing between your platforms. 

Ideal Users

Tiger Connect is ideal for hospitals, established clinics, and practices with a large patient count. It’s also a good option for organizations that prefer to run their messaging apps on-prem. 

Pricing

Tiger doesn’t publish pricing info, so you’ll need to book an appointment with their sales team to learn more.

The Bottom Line

TigerConnect combines robust security, scalability, and a large feature set that’s pretty easy to use. Its strengths lie in its industry-leading security certifications, seamless EHR, and workflow integrations. Yet, some users have reported occasional technical glitches and roles-based permissions challenges reported by some users.

‍

#3. OhMD: For Patient Texting and Intake

OhMD is a HIPAA-compliant messaging and patient engagement platform designed to streamline communication between healthcare providers, staff, and patients. It enables secure two-way texting, voice, and video communication — all from your practice’s phone number. 

Features

• OhMD is highly scalable, supporting everything from solo practices to large, multi-location organizations. Features like broadcast messaging, live website chat for HIPAA-compliant instant messaging, and automated appointment reminders help manage high patient communication volumes.

• The platform integrates with several EHR systems, such as Epic, Cerner, Athenahealth, and Allscripts. This provides seamless data exchange, automated documentation, and reduced manual data entry.

• OhMD excels at both internal team collaboration and patient engagement. Your team can securely chat, share files, and manage patient conversations. Patients benefit from SMS-based texting, appointment reminders, and direct access to telemedicine services. 

Ideal Users

OhMD is geared toward clinics of all sizes: Physician groups, specialty practices, and multi-site healthcare organizations seeking to modernize patient communication and reduce administrative burden.

Pricing

The free version provides basic chat features between your team and patients. The $250/month version allows for website chat and EHR integrations. 

The Bottom Line

OhMD is a scalable messaging platform for patient engagement and staff communication that features robust integration capabilities. But if you’re looking for more of an all-in-one platform that also includes database management or client portals, OhMD isn’t the best option.

‍

#4. Spruce Health: An All-In-One Communication Hub

Spruce Health is a HIPAA-compliant communication platform designed to unify secure messaging, phone, fax, video, and telehealth within a single app, supporting mobile and desktop use. 

Features

• Spruce’s scalable features support organizations from solo practitioners to large, multi-site clinics. You can add or remove teammates as needed, with all teammates on the same plan.

• The platform, with its per-user pricing, makes it affordable for smaller clinics and practices with just a few healthcare providers — in some cases, you won’t need to pay in the $100s to provide telemedicine services. 

• When you sign up, you’ll get a 14-day free trial with onboarding support via in-app messaging and email, with generally positive feedback on responsiveness. The platform’s user-friendly interface also helps new users get started quickly.

Ideal Users

The platform is ideal for organizations of all sizes, from specialty practices to multi-location hospitals. It’s especially valuable for practices managing high call volumes or distributed teams, and for those who prioritize secure messaging, telehealth, and workflow automation.

Pricing

Spruce starts at $24/month per user, providing SMS messaging and chat support from the Spruce team. The $49/month per user plan gives you missed call text returns and integrations with third-party platforms. 

The Bottom Line

Spruce delivers a robust, HIPAA-compliant messaging and communication platform that blends secure patient engagement and team collaboration. Yet, onboarding and customer support aren’t as personalized as other platforms, so you may experience delays.

‍

#5. Paubox: For Encrypted Email Made Easy

Paubox is a HIPAA-compliant email tool built specifically for healthcare providers seeking to streamline and secure patient communication. It allows providers to send personalized, encrypted emails directly to patients. 

Features

• Paubox integrates with popular email tools like Outlook, Gmail, and Office 365. It can also be configured to work with EHRs and other healthcare software via its API for automated sending of appointment reminders, test results, and other patient communications.

• The platform provides helpful onboarding resources like setup guides and responsive customer support via chat, email, and phone. It is praised for its user-friendly setup and minimal training requirements, making it easy for staff to adopt and use daily.

• Paubox's seamless user experience lets recipients receive encrypted emails in their standard inbox, without portals, passwords, or special apps. This dramatically lowers barriers to patient communication, making it easy for providers to securely send appointment reminders, lab results, billing information, and care instructions.

Ideal Users

Paubox is ideal for healthcare organizations of all sizes. It’s especially valuable for teams that send digital files to patients, like test results, medical images, large billing statements, and more.

Pricing

The amount you pay monthly depends on the number of email senders you have, starting from $29/month for one sender on the Standard Plan.

The Bottom Line

Paubox is a top-tier HIPAA-compliant email platform that combines robust security with a frictionless user experience. But it doesn’t provide any text messaging or staff-side collaboration tools.

‍

#6. Klara: For Streamlined Patient Engagement Messaging

Klara is a HIPAA-compliant patient engagement and messaging platform. It centralizes secure messaging, telemedicine, appointment reminders, eForms, and workflow automation.

Features

• Klara’s cloud-based platform is designed to scale with your organization, supporting everything from small practices to enterprise health systems. It automates routine outreach, like appointment reminders, pre-visit instructions, and post-visit follow-ups, freeing up staff for higher-value tasks. 

• It integrates with several EHRs, allowing for real-time updates, automated patient intake, and seamless syncing of forms and messages with patient records. It centralizes all communications for management on a single dashboard. 

Ideal Users

Klara is ideal for larger clinics and multi-location medical groups with high call volumes and large patient populations. 

Pricing

Klara doesn’t release pricing information. Schedule an appointment with their sales team for more info. 

The Bottom Line

Klara’s user-friendly, centralized communication hub that keeps all messages, forms, and reminders in one place is an attractive feature. But, its pricing is most likely on the high-end, making it difficult for smaller practices.

‍

#7. symplr: For Care Team Coordination Tools

symplr Clinical Communications is a robust, HIPAA-compliant messaging and collaboration platform designed to unify clinical and administrative communication across healthcare organizations of any size.

Features

• symplr offers guided onboarding, user guides, and responsive customer support, with 24/7 assistance available for seamless implementation. You can easily set up users, manage permissions, and tailor workflows to organizational needs. 

• The platform balances internal team collaboration and patient engagement. Staff benefit from secure, real-time messaging, workflow automation, and team-based communication. Patients receive messages and follow-ups.

Ideal Users

symplr is an enterprise platform that’s ideal for large medical groups, hospitals, and multi-site healthcare systems. It is especially valuable for organizations with complex workflows, high message volumes, and a need for coordination across multiple departments or locations.

Pricing

You’ll need to contact symplr to learn more about pricing. 

The Bottom Line

The platform excels as a secure, scalable, and feature-rich platform for large healthcare organizations, but it’s limited only to major players — smaller and medium practices might find it cost-prohibitive. 

‍

Special Mentions

While these platforms didn’t make the top 7, they still have enough features to merit a look:

#8. Luma Health

Luma Health is an AI-powered patient engagement platform with HIPAA-compliant secure messaging. It includes automated appointment reminders, patient self-scheduling portals, and offers digital intake forms.

The platform integrates seamlessly with over 70 EHRs and practice management systems, enabling real-time scheduling, automated referrals, and actionable reminders that reduce no-shows and fill cancellations. It’s suited for multi-location clinics, specialty practices, and community health centers.

‍

#9. Weave

Weave is an all-in-one HIPAA-compliant communication and practice growth platform combining a phone system with AI-powered tools for healthcare businesses. Its features include two-way texting, automated appointment reminders, AI-driven voicemail transcription, and sentiment analysis of patient calls. 

It’s geared for small to mid-sized healthcare practices and service businesses looking to optimize communication. 

‍

#10. QliqSOFT

QliqSOFT is a HIPAA-compliant digital patient engagement and communication platform designed to automate and personalize healthcare outreach. Its features include patient-to-professional texting and automated patient intake via chatbots.

The platform is ideal for healthcare organizations of any size, from solo practices to large hospitals. You’ll be able to reduce phone volume, improve patient engagement across diverse populations, and support clinical workflows with quality customer success and minimal disruption to existing processes.

‍

#11. Medchat·ai

Medchat·ai is a HIPAA-compliant healthcare communication platform to automate and streamline patient engagement, call center operations, and care coordination. Its features include live chat, secure SMS messaging with encrypted links, multilingual communication, and the unique ability to transfer patients from phone hold to AI chat mid-call. 

Medchat·ai integrates easily with third-party systems via robust APIs and custom scripting, offers a custom analytics dashboard for actionable insights. It’s best suited for large health organizations, call centers, and multi-site clinics.

‍

#12. Spok

Spok is a HIPAA-compliant clinical communication platform designed to deliver critical information to care teams. It features secure messaging for the entire care team, automated clinical workflows for patient alerts, consults, as well as a centralized staffing directory. 

Hospitals, health systems, and large clinical organizations will find Spok useful. Its scalability, automation, and deep integration capabilities make it ideal for those seeking to support high-volume workflows across multiple departments and sites.

‍

#13. Trillian

Trillian is a HIPAA-compliant messaging solution for healthcare professionals, businesses, and individuals. Its features include end-to-end encrypted messaging, desktop business texting, and self-hosted instant messaging if you’ve got your own servers.

Trillian is suited for healthcare organizations, businesses of all sizes, and teams that require secure communication.

‍

#14. Curogram

Curogram is an all-in-one, HIPAA-compliant communication platform designed to streamline patient engagement and reduce administrative burdens. It features secure two-way texting using your main business number, customizable appointment reminders, automated requests for Google reviews, and other communication functions.

It’s great for multi-location medical practices, clinics, and healthcare organizations. Curogram’s intuitive design allows your team to learn the system rapidly, but dedicated account managers can provide personalized onboarding and live support if need be.

‍

Frequently Asked Questions

Do All HIPAA-Compliant Healthcare Chat Apps Offer a BAA?

In theory, yes. To be truly HIPAA-compliant, it must offer a BAA (Business Associate Agreement), which is a signed agreement between the provider and the software vendor. This contract ensures the vendor will properly safeguard protected health information (PHI). So, even if a platform claims HIPAA compliance, you must confirm they provide and sign a BAA before using it in your healthcare practice.

Is End-To-End Encryption Enough for HIPAA Compliance?

End-to-end encryption is a crucial security measure but not sufficient on its own for HIPAA compliance. HIPAA also requires access controls, audit logging, secure data storage, breach notification policies, and a signed BAA. Thus, full compliance includes both technical safeguards and administrative protocols.

Can I Build My Own HIPAA-Compliant Messaging App?

Yes, you can build your own HIPAA-compliant messaging app using platforms like Blaze.tech. Blaze offers a no-code interface, built-in HIPAA compliance, secure data integrations, and implementation support. This makes it possible for non-developers and folks with no tech experience to launch secure, custom messaging tools for healthcare.

‍

Use Blaze to Develop Your Own HIPAA-Compliant Messaging App

Healthcare providers need secure, compliant apps without massive development costs. Blaze's no-code platform, with its powerful drag-and-drop interface, lets you create safe, HIPAA-compliant messaging apps at breakneck speeds. 

Blaze lets you build more than just a messaging app: Create an inventory management system, patient and vendor management portals, workflow automations, and other software. 

One of Blaze’s standout features is its implementation team. They’ll help you understand how to use the platform to reduce the time it takes to create your app. The team will also ensure your app gets published and runs smoothly. 

Want to see how Blaze can help you build a secure, HIPAA-compliant messaging app and software for your business? Schedule a Free Demo Today.