10 Best HIPAA-Compliant Scheduling Software Tools & Solutions

I reviewed dozens of HIPAA-compliant scheduling software and shared the 10 best. I’ll walk you through detailed reviews, pros, cons, pricing, and discuss my testing process.  

10 Best HIPAA-Compliant Scheduling Software: At a Glance

Why I Looked for HIPAA-Compliant Scheduling Software

I looked for HIPAA-compliant scheduling software because normal calendar tools don’t meet HIPAA privacy rules for patient data. For instance, apps like Google Calendar can expose protected health information, which violates HIPAA standards. 

Look for these features when assessing HIPAA-compliant scheduling apps:

• Encrypted data storage: Strong encryption protects PHI (Patient Health Information) stored within your scheduling platform. Both data at rest and in transit stay encoded using healthcare-grade protocols, preventing exposure while maintaining full compliance with HIPAA rules.

• Role-based access: Clinics using a HIPAA-compliant scheduling platform can assign staff access levels, log changes automatically, and store all communication in secure databases.

• Audit logging: A HIPAA-compliant scheduling app should automatically record every user action, from appointment edits to access attempts. These logs create a clear activity trail for compliance audits while helping you quickly detect unauthorized behavior.

• Automatic session timeouts: HIPAA-compliant scheduling apps should log users out after periods of inactivity to prevent unauthorized access and protect patient data when staff step away from shared workstations.

• Business associate agreements (BAAs): Reputable HIPAA-compliant scheduling providers sign Business Associate Agreements with clients, legally confirming their responsibility to safeguard protected health information and maintain full compliance with federal privacy and security regulations.

Each of the following platforms has these security capabilities, allowing you to offer safe and compliant scheduling software.

1. Blaze: The Best Overall

Blaze is a no-code app-building platform that enables you to make your own HIPAA-compliant calendar and scheduling software.

Who it’s for: We designed Blaze for medium and enterprise-level healthcare providers who want to build their own custom medical patient scheduling software rather than settling for a rigid, out-of-the-box platform. 

Core Features

• No developers required: Non-technical team members can build scheduling workflows and tools using Blaze’s visual builder.

• Integrations: The platform supports integrations with payment software and EHRs.

• Create apps beyond HIPAA scheduling tools: You can use the drag-and-drop builder to build custom healthcare databases, EHRs, and hospital intake forms.  

Pros

• No-code customization: Blaze’s drag-and-drop interface enables non-technical healthcare teams to build complex scheduling workflows, automated patient reminders, and custom intake forms without coding knowledge.

• Support: Blaze’s implementation team will show you how to build your healthcare scheduling tool and assist with publishing.

Cons

• Built for medium-sized clinics and up: Smaller practices that only need clinical scheduling software might find Blaze too complex.

Pricing

To learn pricing for Blaze’s HIPAA-compliant version, contact the sales team and request a demo. 

Bottom Line

With a no-code platform and dedicated implementation team, Blaze makes it simple for anyone to build HIPAA-compliant scheduling software without engineers.

2. SimplePractice: Best for Practice Management

SimplePractice is a practice-management and EHR platform. It offers HIPAA-compliant scheduling, client records, billing, and telehealth in one integrated system.

Who it’s for: The platform is ideal for small clinics and mental health professionals who need scheduling, billing, documentation, and telehealth software.

Key Features 

• Patient portal and intake: Your patients can self-schedule, fill out intake or consent forms, and view documents.

• Telehealth integration: Message patients or consult with them live via video sessions. 

• Billing and insurance tools: SimplePractice supports invoicing, payments, claim filing, superbills, and insurance workflows.

Pros

• Client convenience: The self-service portal and automated reminders simplify client interactions, providing quick access to care. 
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• All-in-one solution: SimplePractice offers a full suite of functions so you don’t need to pay for other tools or platforms. 

Cons

• Lack of customization: You won’t be able to tailor your templates or workflows to completely match your specific preferences.

Pricing

The platform’s pricing starts at $49/month if you elect the 30-day free trial.

Bottom Line

Shortlist SimplePractice if you’re a small clinic that wants a budget-friendly, one-size-fits-all tool, and don’t need flexibility or customization.

3. Ensora Health: Best for Mental Health Clinics

Ensora Health, formerly TheraNest, is a HIPAA-compliant EHR and practice management platform.

Who it’s for: The platform is tailored to mental and behavioral health professionals like therapists, counselors, psychologists, and social workers working in practices of all sizes. 

Features

• Telehealth services: You can conduct telehealth counseling sessions for individuals and groups.

• Patient portal: Patients access their own dedicated portal for scheduling appointments and receiving counseling.

• Scheduling tools: Ensora offers intuitive calendar sync, automated reminders, and online booking.

Pros

• Large feature set: Ensora combines important tools, including telehealth, billing, and documentation, in one system.

• Works for practices of all sizes: The platform’s scalable features and pricing make it ideal for new professionals as well as established clinics with multiple locations.

Cons

• Lengthy insurance billing setup time: You may spend more time implementing Ensora’s insurance billing feature.

Pricing

Ensora’s pricing starts at $29/month per therapist.

Bottom Line

With its all-in-one EHR, billing, scheduling, and telehealth platform designed for mental health, behavioral, and rehabilitative practices, Ensora provides patients with a discreet and secure option to seek therapy.

4. Acuity Scheduling: Best for Appointment Booking

Acuity Scheduling allows clients to book appointments, send reminders, take payments, and offers plans that support HIPAA compliance.

Who it’s for: The platform serves clinics of all sizes that only need a booking and payment system. 

Key Features 

• Automated scheduling and self-booking: Patients can log in and book, cancel, or reschedule appointments.

• Multi-platform payment processing: The platform accepts payments via Stripe, Square, or PayPal, offering options for deposits or full payment upfront.

• Custom intake forms: Customize intake forms to reflect the services your practice offers.

Pros

• Customizable: Unlike many out-of-the-box solutions, Acuity lets you craft your own scheduling rules and form logic to meet your own needs.

• Automation features: You set your available hours, and clients can independently book appointments online without calling or emailing your office.

Cons

• No built-in telehealth: Acuity doesn’t offer native video conferencing. You’ll need to set up a third-party integration with a HIPAA-compliant telehealth platform or video-conferencing tool.

Pricing

Acuity’s HIPAA-compliant pricing plans start at $20/month.

Bottom Line

Acuity offers a scheduling tool for appointment scheduling and payments that’s well-suited for smaller clinics on a budget. 

5. Relatient: Best for Multi-Location Clinics

Relatient is a HIPAA-compliant scheduling platform designed to manage complex appointment and booking workflows.

Who it’s for: The platform serves large organizations like medical groups, major hospitals, and multi-location clinics.

Features

• Multi-location scheduling: You can manage many appointments from facilities on a single dashboard.

• Appointment matching: Relatient’s AI-assist connects patients with suitable providers based on their needs and scheduling constraints.

• Referral system: The platform coordinates referrals between primary care providers and specialists within your organization. 

Pros

• Network-wide visibility: Your clinicians and admin staff have complete oversight of patient flow, provider scheduling, and appointment availability, from all locations.

• Integrations: Relatient integrates with EHR systems like Cerner, NextGen, and Epic.

Cons

• Slow adoption time: Relatient's feature set and advanced capabilities require several onboarding and training sessions.

Pricing

To learn Relatient’s pricing plans, contact the company for a quote.

Bottom Line

With advanced matching, referral tracking, and EHR integrations, Relatient is ideal for multi-location healthcare networks that need centralized, HIPAA-compliant medical patient scheduling software.

6. Zocdoc: Best for Finding New Patients

Zocdoc is a HIPAA-compliant scheduling platform that lets patients find, book, and manage appointments with your clinic. But because it also serves as a discovery platform, not all data collected is covered by HIPAA.

Who it’s for: Medical practices, dental offices, and clinics use Zocdoc to attract new patients and manage appointments.

Key Features 

• Online booking marketplace: Patients search providers by specialty, location, and insurance plans, then schedule instantly.

• Insurance filtering: Zocdoc’s filtering tool matches patients with in-network providers to reduce claim denials and scheduling mismatches.

• Automated reminders: After patients schedule appointments, the platform sends confirmations and reminders via text or email.

Pros

• Patient acquisition tool: Zocdoc also serves as a marketing tool, with millions of patients visiting the platform monthly.

• Improved patient satisfaction: By blending a practitioner search function with scheduling capabilities, patients can choose a provider that best suits their clinical and insurance needs. 

Cons

• Limited customization: The platform’s booking forms and communication templates are more rigid than those of companies offering customizable forms.

Pricing

Contact Zodoc for customized pricing information. 

Bottom Line

Zocdoc is ideal for clinics and practices that require HIPAA-compliant scheduling software to manage bookings and patient discovery tools to expand reach.

7. RXNT: Best for Pharmacy Integrations

RXNT is a HIPAA-compliant, modular software suite that integrates scheduling, EHR, billing, and practice management within one connected system.

Who it’s for: If you’re a clinic or practice that needs an all-in-one system to manage patient care, billing, records, and appointments securely, shortlist RXNT.

Key Features 

• Medical billing and claims: The system lets you automate charge capture, claims scrubbing, and eligibility checks.

• Patient portal and telehealth: RXNT offers secure patient access for messaging, appointment booking, and bill payments, with telemedicine supported through integrations like VideoBridge, Zoom, or Doxy.me.

• ePrescribing: The platform includes EPCS-certified ePrescribing for controlled substances and integrates with SureScripts for pharmacy interoperability.

Pros

• Transparent pricing and support: RXNT provides onboarding, training, upgrades, and support in every subscription, with published pricing starting at $118 per month.

• Scalable for practice growth: The platform supports multiple locations, staff roles, and modules, making it adaptable as your practice expands.

Cons

• Modest customization: Some of RXNT’s templates and workflows may not perfectly match every specialty.

Pricing

RXNT pricing starts at $118/month. This amount is billed per month and part of an annual contract.

Bottom Line

RXNT works best for practices seeking HIPAA-compliant scheduling software and prescription features. It also handles clinical records, billing, and telehealth, ideal for cli.

8. TheraPlatform: Best for Telehealth

TheraPlatform is a HIPAA-compliant telehealth and practice management platform that combines scheduling, documentation, billing, and video therapy.

Who it’s for: The platform meets the needs of mental health, speech, occupational, or physical therapy practices that prioritize virtual care.

Key Features 

• Secure telehealth sessions: Treat your patients remotely with built-in video conferencing with encryption, screen sharing, whiteboard, and group sessions.

• Integrated scheduling: Your clinicians can set availability so patients can self-book, and sync their calendars within the same secure ecosystem.

• Documentation tools: TheraPlatform offers custom templates, progress notes, assessments, goals, and treatment tracking stored securely under HIPAA data policies.

Pros

• All-in-one platform: The platform combines telehealth, scheduling, notes, billing, and client portal features.

• Affordable pricing: Plans start $19.50/month with core features included, making it accessible for small practices.

Cons

• Learning curve: The wide breadth of tools requires onboarding and adjustment time, especially for users new to telehealth platforms.

Pricing

TheraPlatform’s pricing plans start at $39/month. 

Bottom Line

TheraPlatform is ideal when your practice needs a HIPAA-compliant scheduling software bundled with video, scheduling, documentation, and billing.

9. DrChrono: Best for Mobile EHR Management

DrChrono combines EHR, scheduling, and billing functionality. It centralizes patient data, automates workflows, and integrates clinical operations into a single system.

Who it’s for: The HIPAA-compliant platform caters to small practices with 1-5 providers. Specialties include family physicians, orthopedic surgeons, pediatricians, dermatologists, and urgent care providers.

Core Features

• Lab and imaging integrations: Dr. Chrono enables electronic ordering and result retrieval from major laboratories and imaging centers.

• Automations: The platform sends automated reminders, manages your waitlists, and synchronizes provider schedules.

• Customizable templates: Tailor Dr. Chrono’s templates and forms to your specialty or practice requirements. 

Pros

• Mobile accessibility: You can access DrChrono on your iPad or iPhone via the native mobile app.

• All-in-one solution: You’ll receive features like appointment booking, medical patient scheduling software, EHR, and patient communication. 

Cons

• Limited scalability: The platform appeals more to small practices than expanding clinics, with limited workflows and reporting.

Pricing

Schedule an appointment with DrChrono’s sales team for a custom quote.

Bottom Line

DrChrono is best for small practices seeking a mobile, HIPAA-compliant EHR with integrated scheduling, billing, and automation.

10. Experian Health: Best for Enterprise Providers

Experian Health is a HIPAA-compliant digital scheduling platform designed for large health systems, aiming to optimize patient access with an all-in-one healthcare software platform. 

Who it’s best for: The platform serves large healthcare enterprises like regional health systems with 100+ providers, national health plans managing millions of members, and integrated delivery networks.

Core Features

• Smart scheduling: Experian Health offers guided scheduling/decision support technologies to match patients to providers based on rules, business logic, and availability. 

• Connects to call centers: The platform supports high-volume call center operations, with automated workflow management.

• Revenue cycle tools: Reduce manual accounting workflow by automating claims, denials, and billing. 

Pros

• Scalable: Experian built its platform with enterprise needs in mind. It can handle millions of appointments from several networks.

• Data analytics: The software suite includes analytics and intelligence modules across patient access, utilization, scheduling, and revenue cycle.

Cons

• Learning curve and maintenance: Experian’s developers constantly update the platform, which requires ongoing staff education and technical maintenance.

Pricing

Experian provides custom quotes. Contact them through their website for more information. 

Bottom Line

Experian Health is ideal for large healthcare networks needing HIPAA-compliant scheduling, analytics, and revenue cycle tools. Its enterprise-grade scalability and automation simplify patient access across multiple facilities.

How I Tested the Best HIPAA-Compliant Scheduling Software

HIPAA-compliant scheduling software must balance security and a simple user experience for patients and providers. I created demo accounts and simulated clinical workflows like appointment creation, patient intake, and billing steps to test the following:

• Data security and HIPAA compliance: Because the government legally mandates HIPAA compliance, I verified which tools offer BAAs, end-to-end encryption, and secure data storage. To confirm that each platform offered functions that adhere to HIPAA rules, I tested for access control options and audit trails.

• Ease of scheduling: Simple scheduling saves time for staff and patients. I tested how quickly each system allowed booking, rescheduling, and cancellations. Since clinics can save time through automated reminders, I assessed waitlist management and customized notification triggers.

• Integrations: Integration capability determines how well scheduling platforms can transfer data among other apps. I reviewed each tool’s compatibility with major EHRs like Epic, Cerner, and Athenahealth while confirming connections with payment platforms.

My Final Verdict: Which HIPAA Scheduling Tool Should You Choose?

Blaze, Zocdoc, and Dr. Chrono outperformed the other tools on my list because of their flexibility and unique features. 

Consider these scenarios to determine which platform suits you best:

Choose Blaze If:

You operate a midsize or enterprise healthcare organization that needs to build custom HIPAA-compliant apps without relying on internal developers or legacy systems. Blaze’s no-code platform also lets you create other secure apps, like databases and EHR systems.

Choose Zocdoc If:

You want a platform that blends scheduling with discovery features to grow your patient base. Zocdoc’s features provide convenience, allowing patients to find providers and book appointments based on clinical needs, location, and insurance. 

Choose Dr. Chrono If:

You run a small practice and want mobile EHR access with HIPAA-compliant scheduling. Dr. Chrono combines EHR, billing, and patient communication tools. iOS users should also consider Dr. Chrono, as its mobile app lets patients schedule and communicate on the go, while providers can access the platform from iPads and iPhones. 

Avoid HIPAA-Compliant Scheduling Software If You:

You run a non-medical business like a fitness studio or creative agency that does not require HIPAA compliance. Consider building your own app with Blaze, because the platform offers enough flexibility and customization to create an app that fits your brand.

Get Started with Blaze

Healthcare providers need secure, compliant apps without massive development costs. Blaze's no-code platform, with its powerful drag-and-drop interface, lets you create safe, HIPAA-compliant scheduling software quickly. Here’s how: 

• Build more than just scheduling software: Blaze also offers a platform for creating other healthcare apps, like a healthcare management system, EHRs, and workflow automations. 

• Scalability: Blaze supports expanding and scaling your app with ample storage and processing power. You can build as many apps as you need to meet your workflows.

• Helpful implementation team: They’ll help you understand how to use the platform to reduce the time it takes to create your app. The team will also publish and maintain your app. 

Want to see how Blaze can help you build a secure, HIPAA-compliant scheduling software for your business? 

Schedule a Free Demo Today.

Frequently Asked Questions

What Is HIPAA-Compliant Scheduling Software?

HIPAA-compliant scheduling software is a secure platform that lets patients book healthcare appointments and helps providers manage them. It includes encryption in transit and at rest, access control, and audit trails to prevent unauthorized access or data leaks. All scheduling activity complies with the HIPAA Security and Privacy Rules for safeguarding Protected Health Information (PHI).

What Makes Scheduling Software HIPAA Compliant?

Encryption for data at rest and in transit, user authentication, automatic session timeouts, audit logs, and signed Business Associate Agreements (BAAs) make scheduling software meet HIPAA compliance requirements. These measures strengthen secure patient communication and help protect sensitive health information (PHI) from unauthorized access.

Can I Use Google Calendar for HIPAA Scheduling?

You shouldn’t use the free version of Google Calendar for HIPAA scheduling, as it does not offer a Business Associate Agreement (BAA) or required admin controls. However, you can configure Google Workspace (formerly G Suite) for HIPAA compliance after obtaining a signed BAA from Google and applying proper administrative and technical controls. Always consult your compliance officer before using Google Workspace for PHI.